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Terms & Conditions


We accept Credit Card, Debit Card payments via the secure NoChex payment gateway.
Cards we accept, (MasterCard, Visa, Visa Debit, Visa Electron, Maestro, Solo & Switch).

The goods will not be dispatched until the customer's funds have been paid to and have fully cleared .


Order Notes

Please note that all transactions will be carried out in Pounds Sterling. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. monitor prices on a daily basis.

We will not be held responsible for pricing errors due to software mal-functions, or human error. This website operates on an 'invitation to treat' basis and not as an 'offer for sale' as a result, reserves the right to decline orders for bulk or high value purchases.


Your order will be dispatched within 4 working days by your chosen method. Please allow sufficient time for delivery to your location before contacting us.
Our Post & Packing charges start at just 89p for deliveries here in the UK and are calculated on the weight of the item.

Credit Card Security

At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Privacy Policy

We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

Returns Policy & Guarantee

We guarantee your satisfaction. All of our products come with a no fuss guarantee.

As a company selling on line Aquentis Limited fully complies with "The Consumer Protection (Distance Selling) Regulations 2000". This states that consumers (The Buyer) have a legal right to cancel their order after purchasing goods. However, according to 13 (1) (c) of these regulations, "the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10 in respect of contracts - for the supply of goods made to the consumer's specifications or clearly personalised" This Means that our items are fully guaranteed with regards to defects in quality or the application for which they are sold. However we cannot be held responsible for errors in the information that we have received from you. Please check your order carefully before submitting, as we can not give you a refund if we produce your order to your given specifications. Please pay particular attention to the spelling and colour if a choice is given. If you are not happy with your order, or if you feel that the quality of the product is not to your expectations, please contact us by email or by phone +44 (0)1277 810688 (Mon - Fri 10:00 to 16:00).

More info about the EU Distance Selling Directive can be found at:

Contacting us

Please contact us at the details below:

Postal Address:   Aquentis Limited, 2A Farm Estate, Herongate, Brentwood, Essex, CM13 3LH, United Kingdom

Phone:    +44 (0)1277 810688
Fax:          +44 (0)1277 814587 
Email:      Please use form on Contacts Page

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. owns the copyright in all materials on this site.


All contents and information on this site including without limitation text, graphic and images, is the property of or the property of their respective owners and is protected by United Kingdom copyright laws.


All trademarks that appear on this site are the property of their respective owners.